With over 10 years of experience with telecommunications and SDH/PTN/DWDM networks, I developed advanced skills in network troubleshooting and problem-solving, ensuring service quality and efficiency. Recently, I obtained the AWS Cloud Practitioner certification, aiming to expand my expertise to the IT and cloud areas, with a focus on implementing and optimizing AWS cloud applications.
Troubleshoot SDH/PTN/OTN/DWDM services in collaboration with on-site technicians to ensure seamless operation of the transmission media to the customer's edge. Daily employed network management tools: Huawei, Padtec, NEC, etc., to monitor, manage, and optimize network performance.
Analysis, diagnosis, and offline treatment of Digitronco and ISDN data links from Oi.
Screening of Oi Velox maintenance tickets for processing in the corresponding department. Remote resolution of any connectivity issues through specialized microcomputing procedures or with the possible assistance of network management tools, such as: Huawei, ZTE, AWS, and New Bridge.
Real time assistance in resolving potential connectivity issues through specialized microcomputing procedures; Dispatch of specialized technical assistance to customers' residences; Verification of any other questions regarding the service provided.
Electrical Technician
AWS |Cloud Computing | Prompt Engineering | GPT4 | Claude 3 | LLMs | HTML/CCS | DWDM | Ethernet over SDH
I am an outdoor enthusiast with a keen interest in hiking, cycling, and Jiu-Jitsu, complementing my passion for technology. I also cherish sun-soaking sessions that enhance my well-being.
Indoors, beyond tech stuff, I am a dedicated cinephile,I enjoy a wide range of films and series, and a voracious reader, with Frank Herbert's "Dune" being my favorite novel, highlighting my love for science fiction.